About the Communities That Shine Awards

The Communities That Shine Awards recognize forward-thinking senior living communities that are using iN2L content-driven engagement technology to provide the best experience to residents and staff and to stand out in their market. In addition to motivating organizations throughout the industry to achieve similar success, the awards program provides recipients with a chance to win a donation to support the charity or cause of their choice.

Seashore Gardens Team


BRILLIANCE IN ENTERPRISE READINESS

Seashore Gardens Living Center

Galloway, NJ


“We love iN2L, and we use it for everything…Our board supports us and has made sure we keep getting more systems.”

— Sharon D’Angio, Director of Donor Services and PR, Seashore Gardens and Living Center


Winner Highlights
Why They Shine:

With an enterprise approach to engagement technology already in place, Seashore Gardens Living Center was prepared to provide social connections and purposeful engagement to residents during the pandemic. They also found innovative ways to use iN2L for staff training.

How They Use iN2L:

Telehealth, staff training, religious services, virtual social connections (such as birthday celebrations and Zoom funerals), and intergenerational programs.

Sparks of Brilliance:
  • When a resident could not attend the funeral of her sister’s only child, staff brought the mobile unit to her room so she could attend virtually.
  • To comply with state regulations, the community uses iN2L to provide infectious control and handwashing training to nurses.

BRILLIANCE IN TRANSFORMING PROGRAM DELIVERY

Charlie’s Place Respite & Activity Center

Baton Rouge, LA


“iN2L is the component that makes our virtual program work so well. And our clients enjoy it so much. It is a no-brainer that we invest in a solution that really makes life better for our clients.”

— Barbara Auten, Executive Director, Charlie’s Place Respite & Activity Center


Winner Highlights
Why They Shine:

After the Louisiana Department of Health shuttered adult daycare facilities in mid-March 2020, Charlie’s Place leveraged iN2L to launch virtual and mobile programming that would meet their clients’ needs and provide respite to family caregivers during safe home visits. As a result of teamwork and innovation, the organization provides the enrichment clients need while attracting prospects, who are able to sample the virtual programming.

How They Use iN2L:

Virtual programming, person-centered engagement, marketing, and community outreach.

Sparks of Brilliance:
  • To provide the best client experience during safe home visits, staff outfitted a suitcase to safely transport an iN2L touch screen system so they can use it with their clients.
  • Connecting the clients through group activities over Zoom brings participants relief and the comfort of seeing familiar faces and participating in familiar iN2L activities.


BRILLIANCE IN RESIDENT WELLNESS

Shelby Health & Rehabilitation Center

Shelby Township, MI


“We have seen residents that would normally not participate in our activities using the iN2L equipment and engaging in activity with a smile…Our staff embraces the opportunity to use the equipment with the residents to increase their quality of life and work towards our goal of reducing our falls. iN2L has given our community the opportunity to focus on our residents’ individualized interests and engage them in a way that we otherwise could not.”

—Lia Avery, Program Director, Shelby Health & Rehabilitation Center


Winner Highlights
Why They Shine:

Shelby Health & Rehabilitation Center purchased iN2L systems in 2020 and saw immediate improvements in patient socialization, engagement, and wellness. Staff uses iN2L across the spectrum of care to provide greater opportunities for purposeful engagement that increase resident participation, reduce anxiety and agitation, and build camaraderie.

How They Use iN2L:

Resident engagement, therapy, and social connections.

Sparks of Brilliance:
  • By integrating iN2L into assessments, therapists use the solution’s balance tools to provide the appropriate program for short-term residents.
  • Since using iN2L, the facility has achieved a 13% decrease in falls.

BRILLIANCE IN ENGAGEMENT CONTINUITY

Sunabella at Savannah

Savannah, GA


“Sunabella at Savannah is honored to be recognized with this award. It has been a very challenging time, and this award reassures our team that what we do every day is making a difference. With such a valuable tool as the iN2L assisting us, we are bringing joy and staving off isolation among our residents. We are so very grateful!”

— Joyce Crowder-McBride, Executive Director, Sunabella at Savannah


Winner Highlights
Why They Shine:

Responding quickly to the pandemic’s disruption, Sunabella at Savannah leveraged iN2L content and touch screen systems to provide programming that rivaled the enrichment opportunities residents had enjoyed before March 2020. To deliver the person-centered engagement elders need to thrive, the community makes resident enrichment everyone’s responsibility.

How They Use iN2L:

Resident engagement and team member development.

Sparks of Brilliance:
  • Sunabella uses iN2L to support small groups or pods, enabling memory care residents to enjoy the same level of engagement they experienced prior to the pandemic.
  • By building a cross-functional engagement team with access to resident profiles on the iN2L platform, the community creates personalized experiences for each senior and gains efficiencies valued at approximately $21,000 per year.


BRILLIANCE IN DIFFERENTIATION AND ENGAGEMENT

Spring Arbor of Richmond

Richmond, VA


“Our Cottage Program Manager Linda Edwards’ commitment to the full use of the iN2L platform has improved the quality of life for our residents living with the effects of dementia. This commitment and energy have been spread to our caregivers, who are always looking for ways to make meaningful connections with our seniors. Our iN2L use has always been a huge benefit, but during our Covid-19 experience, it has proven invaluable…in the right hands!”

— Matthew Hartwick, Executive Director, Spring Arbor Senior Living


Winner Highlights
Why They Shine:

Spring Arbor of Richmond stands out for enhancing memory care by integrating iN2L systems into many aspects of community operations—from resident enrichment and therapy to marketing and staff development. Their effective use of iN2L for group programming, 1:1 engagement, family interaction, video chatting, virtual exercise sessions, and end-of-life transitional support sets a new standard of quality for resident life.

How They Use iN2L:

Resident engagement, staff development, marketing, therapy, and social connection.

Sparks of Brilliance:
  • To introduce their community to prospective residents living with dementia and their family members, Spring Arbor of Richmond’s Cottage Program Manager and Marketing Manager use iN2L in sales meetings and tours.
  • Spring Arbor trained many staff members on how to use iN2L, providing more opportunities for 1:1 and small group engagement for residents and fostering purpose among employees.

BRILLIANCE IN PERSON-CENTERED ENGAGEMENT

Advanced Rehabilitation & Healthcare of Athens in Partnership with Rehab Synergies

Athens, TX


“iN2L has been a fantastic care partner with us over the years…We were thrilled when we learned about accessing and using the iN2L tablets to facilitate communication between our quarantined residents and their families and friends out in the communities!!  The iN2L tablets have helped us keep everyone safe, involved, and connected which has been our goal throughout the pandemic.”  

Carmen Vitton, Chief Operating Officer, Rehab Synergies 


Winner Highlights
Why They Shine:

Advanced Healthcare and Rehabilitation of Athens shines by focusing on residents’ interests and preferences to create the quality, personally relevant experience they deserve. Staff works as a team and involves residents’ family members to make each elder feel at home.

How They Use iN2L:

Resident engagement, staff development, marketing, therapy, and social connection.

Sparks of Brilliance:
  • Advanced Healthcare and Rehabilitation of Athens creates profiles of each resident on the iN2L platform to make it easier for staff to build rapport with each elder and engage them with a customized iN2L experience.
  • The community uses iN2L tablets to make video calls a regular part of the resident experience for family visits and telehealth appointments.

Honorable Mention

Find out how iN2L content-driven engagement technology can benefit your community.