BRILLIANCE IN DIFFERENTIATION AND ENGAGEMENT
Spring Arbor of Richmond
“Our Cottage Program Manager Linda Edwards’ commitment to the full use of the iN2L platform has improved the quality of life for our residents living with the effects of dementia. This commitment and energy have been spread to our caregivers, who are always looking for ways to make meaningful connections with our seniors. Our iN2L use has always been a huge benefit, but during our Covid-19 experience, it has proven invaluable…in the right hands!”
— Matthew Hartwick, Executive Director, Spring Arbor Senior Living
Why They Shine:
Spring Arbor of Richmond stands out for enhancing memory care by integrating iN2L systems into many aspects of community operations—from resident enrichment and therapy to marketing and staff development. Their effective use of iN2L for group programming, 1:1 engagement, family interaction, video chatting, virtual exercise sessions, and end-of-life transitional support sets a new standard of quality for resident life.
How They Use iN2L:
Resident engagement, staff development, marketing, therapy, and social connection.
Sparks of Brilliance:
- To introduce their community to prospective residents living with dementia and their family members, Spring Arbor of Richmond’s Cottage Program Manager and Marketing Manager use iN2L in sales meetings and tours.
- Spring Arbor trained many staff members on how to use iN2L, providing more opportunities for 1:1 and small group engagement for residents and fostering purpose among employees.