Due to iN2L’s growth, we are hiring bright, passionate people to help us transform the world of senior living. Are you a motivated individual itching to unleash your talents on an emerging technology that makes aging fun? Does the idea of an engagement tool for dementia caregivers and those entrusted in their care sound like a meaningful career focus? Adaptive technology is revolutionizing senior living and iN2L’s solution is built to engage individuals in senior living communities, especially those confronting memory loss. Join our team and change the way people are using person-centered technology to address physical and mental decline, engage in people’s lives and help caregivers.
- Vice President of Marketing
- Program Partnerships Manager
- Regional Sales Manager
- Sales Development Representative
- Technical Services Associate
- Customer Relationship Manager
- Customer Success Manager
- Implementation Specialist
- Program Administrator (Washington State)
If you are looking to lead Marketing Communication strategies for the BEST Technology Company in Senior Living, boy do we have an opportunity for YOU! It’s Never 2 Late (iN2L), the leading national provider of subscription-based engagement solutions is looking for a veteran Marketing Genius to develop and oversee all marketing communication activities. The REALLY FUN stuff includes owning the relationship with our agency of record and establishing short-term and long-term strategies to support iN2L’s growth goals through marketing, advertising and promotional programs focused on: Lead generation, building third-party credibility for iN2L’s messages, driving inbound and outbound marketing strategies, brand positioning, thought leadership, graphic design, foundational collateral development, website design and content, industry trade shows, support of new solution launches. And, if that wasn’t enough FUN, serve as the subject matter expert to increase the organizations understanding of iN2L’s strong brand position and value propositions within the Senior Living market.
The iN2L Program Partnerships Manager works directly with the Director of Program and Research Partnerships and the Program Partnerships Specialist to assist skilled nursing communities procure CMP Grant funding to launch the iN2L Program. The objective of the iN2L Program is to support projects with quantitative and qualitative goals that align with CMS’ objectives as stated in the 2017 Final Rule for SNFs. The main goal of these projects is to improve the quality of life and care of SNF residents by enhancing clinical, activity, restorative care and rehab offerings. Internally the Program Partnerships Manager promotes the launch/integration of the iN2L Program through the procurement of the CMP Grant. This role entails consulting with the customer to determine how the iN2L Program can meet their needs and goals, leveraging product knowledge and an in-depth understanding of each customer’s business environment including organization, people and desired outcomes.
In this position, you will be the face of iN2L for the senior living world – the primary contact between iN2L and potential customers. You will create a sales plan, monitor the competition, and execute on your goals to close new accounts while servicing and growing existing accounts in your defined territory. If you enjoy being part of a team dedicated to changing the way people live with dementia in senior living communities and beyond, contact us for more info.
If you’re hungry to grow and show early signs of success in sales prospecting activities, the Sales Development Representative (SDR) role is calling your name. You likely have a year of inside sales or SDR experience under your belt and enjoy the rush of turning over strong prospects to a motivated sales rep. This role embraces creativity to get the job done and a team mentality.
This role provides remote technical assistance to senior living customers and performs computer repairs – you have in-depth knowledge of Internet applications; Computer hardware; Microsoft Windows 7 & 10 operating systems and Android tablets with a minimum of an associate’s degree in computer science and information systems, or certification (Comp TIA, Microsoft MCDST) in a computer-related major. You also have a can-do attitude and a true desire to be part of a team that is transforming the way people live with dementia through the technology that you will service.
If the Director of Customer Success is the pit chief on a NASCAR racing team, you, as the Customer Relationship Manager (CRM), are the driver, relying on your chief and crew to return you to the course in record time.
The CRM is truly the driver for the account and responsible for overall retention and satisfaction. This position covets the trusted advisor role and the candidate possesses the finesse needed to cultivate strong executive-level and front-line staff relationships with iN2L’s top tier of customers. The overall health and satisfaction of the account is in your hands. You have a minimum of 5 years of related work experience as a CSM or account manager with demonstrated success in client retention and customer growth. You glean insights from site visits and customers to positively impact usage and satisfaction and ensure iN2L’s strategic vision accurately reflects your customers’ expectations.
Like a car chief who performs the scheduling and day-to-day preparations at the NASCAR shop prior to race weekend, you are the link between the driver (Customer Relationship Manager) and the pit chief (Director of Customer Success).
The Customer Success Manager (CSM) assists with implementation and programming of iN2L’s technology to ensure our customers are using the system to its fullest and provide ongoing ideas and support. You have a minimum 3 years of senior living experience and can detail experiences where you’ve passionately and successfully led senior living projects/programs. You possess exceptional problem-solving skills, a can-do attitude working through complex client and organizational issues, and lend a sharp, analytical ear to customer feedback. In addition to driving customer usage and support activities, the CSM creates best practice curriculum, hosts webinars, attends conferences and on-site customer visits to advocate for iN2L.
“2-4-6-8…who do we appreciate it?” You! As the customer’s excitement builds, you are prepping to ensure a smooth introduction to iN2L’s new technology on training day. You bring your excellent presentation skills, adult training and/or recreation therapy experience, a background in education or communications, and a desire to travel weekly to senior living communities. In addition to training, you often serve as a main point of contact for iN2L customers. You strongly believe in what we do, advocate for iN2L and the benefits of our technology, and possess the motivation and drive to help customers reach the full potential for seniors’ enhanced wellness and engagement through our offerings.
Like a car chief who performs the scheduling and day-to-day preparations at the NASCAR shop prior to race weekend, you are the link between the driver (Program Administrator) and the pit chief (Director of Customer Success).
The Program Administrator assists with implementation and programming of the iN2L’s Program to ensure our customers are using the system to its fullest and provide ongoing ideas and support. You have a minimum 3 years of senior living experience and can detail experiences where you’ve passionately and successfully led senior living projects/programs. You possess exceptional problem-solving skills, a can-do attitude working through complex client and organizational issues, and lend a sharp, analytical ear to customer feedback. In addition to driving customer usage and support activities, the Program Administrator creates best practice curriculum, hosts webinars, attends conferences and on-site customer visits to advocate for iN2L.