Due to iN2L’s growth, we are hiring bright, passionate people to help us transform the world of senior living. Are you a motivated individual itching to unleash your talents on an emerging technology that makes aging fun? Does the idea of an engagement tool for dementia caregivers and those entrusted in their care sound like a meaningful career focus? Adaptive technology is revolutionizing senior living and iN2L’s solution is built to engage individuals in senior living communities, especially those confronting memory loss. Join our team and change the way people are using person-centered technology to address physical and mental decline, engage in people’s lives and help caregivers.
- Regional Sales Manager
- Enterprise Sales Executive
- Sales Development Representative
- Technical Services Associate
- Director of Customer Success
- Customer Relationship Manager
- Customer Success Manager
- Implementation Specialist
- Program Partner Specialist
In this position, you will be the face of iN2L for the senior living world – the primary contact between iN2L and potential customers. You will create a sales plan, monitor the competition, and execute on your goals to close new accounts while servicing and growing existing accounts in your defined territory. If you enjoy being part of a team dedicated to changing the way people live with dementia in senior living communities and beyond, contact us for more info.
If you are looking to impact seniors, executives, and care providers alike, this high-profile position is for you! Do you have what it takes to lead the overall sales efforts with some of the largest senior living communities in North America? If so, step up and be a key player in helping iN2L expand more broadly across the assisted living and memory care markets where it already holds an enviable market-leading position. We can’t wait to meet you.
If you’re hungry to grow and show early signs of success in sales prospecting activities, the Sales Development Representative (SDR) role is calling your name. You likely have a year of inside sales or SDR experience under your belt and enjoy the rush of turning over strong prospects to a motivated sales rep. This role embraces creativity to get the job done and a team mentality.
This role provides remote technical assistance to senior living customers and performs computer repairs – you have in-depth knowledge of Internet applications; Computer hardware; Microsoft Windows 7 & 10 operating systems and Android tablets with a minimum of an associate’s degree in computer science and information systems, or certification (Comp TIA, Microsoft MCDST) in a computer-related major. You also have a can-do attitude and a true desire to be part of a team that is transforming the way people live with dementia through the technology that you will service.
Are you someone who likes the role of pit chief on a NASCAR racing crew? Do you have a track record of building teams, delighting customers, and building solid success programs that will withstand the heat and pressure of an endurance race versus a sprint to the finish line?
iN2L is a growing team on its way to transforming how seniors live fully and engaged by utilizing adaptive technology solutions. This role requires building and delivering a stratified customer success model that supports the long-term vision and strategy for ongoing retention and growth of our customers, both senior living communities nationwide and enterprise accounts.
If the Director of Customer Success is the pit chief on a NASCAR racing team, you, as the Customer Relationship Manager (CRM), are the driver, relying on your chief and crew to return you to the course in record time.
The CRM is truly the driver for the account and responsible for overall retention and satisfaction. This position covets the trusted advisor role and the candidate possesses the finesse needed to cultivate strong executive-level and front-line staff relationships with iN2L’s top tier of customers. The overall health and satisfaction of the account is in your hands. You have a minimum of 5 years of related work experience as a CSM or account manager with demonstrated success in client retention and customer growth. You glean insights from site visits and customers to positively impact usage and satisfaction and ensure iN2L’s strategic vision accurately reflects your customers’ expectations.
Like a car chief who performs the scheduling and day-to-day preparations at the NASCAR shop prior to race weekend, you are the link between the driver (Customer Relationship Manager) and the pit chief (Director of Customer Success).
The Customer Success Manager (CSM) assists with implementation and programming of iN2L’s technology to ensure our customers are using the system to its fullest and provide ongoing ideas and support. You have a minimum 3 years of senior living experience and can detail experiences where you’ve passionately and successfully led senior living projects/programs. You possess exceptional problem-solving skills, a can-do attitude working through complex client and organizational issues, and lend a sharp, analytical ear to customer feedback. In addition to driving customer usage and support activities, the CSM creates best practice curriculum, hosts webinars, attends conferences and on-site customer visits to advocate for iN2L.
“2-4-6-8…who do we appreciate it?” You! As the customer’s excitement builds, you are prepping to ensure a smooth introduction to iN2L’s new technology on training day. You bring your excellent presentation skills, adult training and/or recreation therapy experience, a background in education or communications, and a desire to travel weekly to senior living communities. In addition to training, you often serve as a main point of contact for iN2L customers. You strongly believe in what we do, advocate for iN2L and the benefits of our technology, and possess the motivation and drive to help customers reach the full potential for seniors’ enhanced wellness and engagement through our offerings.
iN2L is looking for an organized, detail-oriented, customer-focused individual with grant-funded program experience to fill the new role of Program Partner Specialist. You will support the day-to-day proposal development activities for Requests for Applications (RFAs), grant proposals and post-submission procedures for CMS funding opportunities nationwide. Reporting to the Director of Program and Research Partnerships, you play a critical role in consulting with the senior living providers iN2L works with to ensure timely submission and implementation of the iN2L Program that works to improve the quality of life and care for senior living residents. A B.S. or B.A. degree is required. Knowledge of CMS guidelines and regulations, experience with grant application procedures and experience in senior living industry are highly preferred.