Execs: Engagement technology critical

November 1, 2020

McKnight’s Senior Living

by Amy Novotney

Thanks to COVID-19, more skilled nursing leaders are finding that engagement technology has become a necessity. In fact, the number of nursing home executives who view the technology as having a clear return on investment for their communities has more than doubled since the pandemic began, jumping from 24% to 48%, according to a September report released by senior living technology firm iN2L.

The report, which compares responses from more than 100 assisted living and skilled nursing leaders collected in March of 2019 and then again in June, also found that 88% of respondents now believe engagement technology differentiates their communities from the competition. That’s compared to 73% last year.

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